Reports of financial crimes are now submitted exclusively through digital channels, following the discontinuation of the 1517 hotline.
This upgrade is part of the AADE’s broader strategic plan to manage reports from citizens and businesses more quickly, securely, and effectively through the use of modern digital tools.
To ensure timely processing of the information, taxpayers are asked to follow the instructions below for submitting complaints:
- Financial crimes: Submit exclusively via email to [email protected]
- Tax or customs violations: Submit via the special “Citizen Complaints” application on the myAADE digital portal ( myaade.gov.gr), under Applications > Popular Applications > Citizen Complaints.
Selecting the appropriate submission channel, depending on the nature of the case, plays a decisive role in the speed with which each report is reviewed.
Soon, the special “Citizen Complaints” app will be updated to include complaints regarding both financial crimes and issues of illegal agricultural subsidies.
For any further information or clarification, interested parties may contact the AADE Taxpayer Service, my1521:
- By phone: Call 1521 (toll-free), on business days from 7:00 a.m. to 8:00 p.m.
- Online: At my1521 (24/7), by selecting the category that corresponds to their inquiry.