AADE: New General Directorate of Digital Services and Systems

From e-government to the new era of digital, data-driven tax administration. With this new structure, the AADE is establishing a unified center for digital governance and technological development.

AADE: New General Directorate of Digital Services and Systems
Ο επικεφαλής της ΑΑΔΕ Γιώργος Πιτσιλής

This article is an AI translation of an original piece published in Greek. Read original

The Independent Authority for Public Revenue (IAPR), replacing the former General Directorate of e-Government and marking a new phase of digital transformation for tax and customs administration.

The new General Directorate introduces a more integrated model of digital administration, which shifts the focus from the provision of electronic services to the use of cutting-edge technologies, data, and smart systems for the faster, secure, and more proactive operation of the AADE.

Compared to the General Directorate of e-Government, the new General Directorate of Digital Services and Systems introduces five key changes:

  • It strengthens the strategic role of technology within the AADE by integrating digital services, information systems, data, and technological infrastructure under a more cohesive framework for planning and implementation.
  • It introduces a more systematic use of artificial intelligence, big data analytics, and risk analysis tools, with the aim of automating processes, predicting risks, targeting audits, and improving tax compliance.
  • It enhances interoperability with other public administration agencies through modern APIs, so that data exchange is faster, more secure, and less burdensome for citizens and businesses.
  • It supports the further development of critical digital platforms, such as myDATA, which serves as a key pillar for the digital mapping of economic activity and enhances transparency, tax fairness, and the timely use of information.
  • It enhances the level of security, resilience, and availability of IT infrastructure, with an emphasis on modern cloud infrastructure, advanced cybersecurity systems, and data protection mechanisms.

With this new structure, the AADE gains a unified center for digital governance and technological development, which enables faster project implementation, better system coordination, reduced fragmentation, and real-time data utilization.

This transition has direct implications for citizens and businesses, as it speeds up transactions with the Independent Authority for Public Revenue (AADE), reduces bureaucracy, increases fully digital services, and enhances the quality of service. At the same time, it enables the tax administration to operate in a more targeted and proactive manner, with a better understanding of risks, transactions, and taxpayers’ needs.

The new General Directorate of Digital Services and Systems will begin operations on August 24, 2026, and represents a critical step in the AADE’s transition to a more modern, flexible, and intelligent management model, according to the agency’s announcement. 

As AADE Director George Pitsilis stated:

“This reform has an immediate and tangible impact on citizens and businesses, as it further reduces bureaucracy, increases fully digital services, and speeds up transactions. At the same time, transparency and tax fairness are enhanced through the use of data.

The AADE is thus able to operate with speed, accuracy, and a proactive approach to new developments. “Our goal is an administration that anticipates rather than reacts to developments, reduces the administrative burden on citizens, and supports healthy businesses.”

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