The Digital Customer Registry has yielded “big catches” for auto repair shops and the automotive retail sector

Non-compliance in the automotive sector exceeds 50%. Thousands of violations involving failure to issue receipts; businesses involved have been shut down. Data from the Independent Authority for Public Revenue (AADE).

The Digital Customer Registry has yielded “big catches” for auto repair shops and the automotive retail sector

This article is an AI translation of an original piece published in Greek. Read original

The use of data from the Digital Customer Registry by the Independent Authority for Public Revenue (AADE) has played a decisive role in the targeted selection of audit cases for businesses operating in the sectors of vehicle repair and maintenance, vehicle and parts sales, transportation, parking, car washing, painting, and other related activities.

In 2025, 949 targeted inspections were conducted based on data from the Digital Customer Registry.

• Violations were found at 505 businesses, representing a violation rate of 53.2%, with the total number of violations reaching 5,882.

• Specifically, 1,095 violations involving failure to provide receipts were recorded, 1,026 violations involving failure to issue or the issuance of inaccurate receipts/invoices, 4 violations involving failure to present documentation, and 3,753 other violations.

• The total concealed value exceeded 100,000 euros.

• In addition, in sectors related to the automotive and transportation ecosystem, 2 suspensions of operations were recorded at businesses engaged in the wholesale and retail trade and repair of motor vehicles and motorcycles, and 2 suspensions of operations at land transportation companies.

The use of data from the Digital Customer Registry continues this year, with even more targeted audit efforts in the automotive and transportation sectors. Specifically, 1,145 audits have already been conducted, of which 693 revealed violations, with an average violation rate of 60.5%.

Specifically, the following were identified:

• 2,552 violations in the motor vehicle and motorcycle repair and maintenance sector

• 3,474 violations in transportation support activities

• 91 violations in the retail trade of motor vehicles and parts

• 33 violations in the wholesale trade of motor vehicles and parts

• 81 violations in car rental and

• 61 violations in land passenger transportation.

In total, 6,292 violations were identified in sectors directly related to the automotive and transportation ecosystem, while the fines imposed totaled 500,000 euros.

At the same time, twelve businesses were ordered to close for two days.

The results from these two years confirm that the Digital Customer Registry is an essential tool for risk analysis and the targeted selection of cases for audit, thereby strengthening tax compliance and contributing to a more effective fight against tax evasion.

 

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