The start of the heating subsidy application process — with the Independent Authority for Public Revenue (AADE) platform expected to go live today, barring unforeseen circumstances — marks the beginning of a distinct and essential bureaucratic process for apartment blocks heated with oil, so that eligible residents can receive the support.
Apartment-block managers or the companies appointed to manage the buildings should act promptly to create the building’s profile on the myΘέρμανση online platform, declaring the share of heating costs allocated to each flat.
This is a necessary step before residents can submit their applications and receive the subsidy to which they are entitled.
Managers should bear in mind that the profile must be created in good time, given that the application deadline is Friday 4 December, while the advance payment of the heating subsidy will be made before Christmas, by 23 December 2026.
According to AADE’s guidance, there are 10 “key points” that managers, owners and residents of apartment blocks should know to avoid mistakes and omissions that could cost them the subsidy.
1. Managers or representatives of apartment blocks, or apartment-block management companies, must enter the following details on myΘέρμανση:
- the tax identification number of the manager, the person representing the apartment block or the company managing it,
- the apartment block’s tax identification number, if it has one,
- the number of the communal electricity connection or an electricity connection associated with the apartment block,
- the shares allocated to each flat for heating costs,
- the full names of the individuals living in flats that are not used as business premises.
2. If there is no manager, residents/owners must agree on who will take on the role and create the apartment block’s profile on the myΘέρμανση platform. If there is no communal electricity connection, they must decide which electricity connection — usually that of the manager/representative — will be used for the building’s profile.
3. The details on heating-oil purchase invoices — the tax identification number and the number of the communal electricity connection — must match those recorded in the Heating Shares Management section.
4. If a tax identification number has been issued for the apartment block, heating-oil purchase invoices must also be issued under that number. The apartment block’s tax identification number must be entered in the profiles by selecting the relevant “Set apartment block tax identification number” link. Please note: even when an apartment block tax identification number has been set, residents’ applications must show the manager’s/representative’s tax identification number.
5. If the manager changes, the new manager must create a new apartment-block profile. Residents/owners must submit their applications through the new profile, which is created using the new manager’s tax identification number. The new manager must remember to activate the payment option, as this is a new profile. WARNING! If the manager changes after the application deadline — that is, after 4 December 2026 — any heating-oil purchases made up to and including 31 March 2027 must be invoiced under the previous manager’s tax identification number; otherwise, they will not be matched.
6. Any details of the apartment block can be changed until payment has been activated. No details can be changed after activation.
7. The names are indicative and do not affect the application. If the apartment-block profile shows the names of previous residents, the manager should tell a new resident (if they wish to apply) which flat number to select in the profile, even if it is listed under the previous resident’s full name.
8. If there is no manager in the apartment block or no communal electricity connection (meter), all residents/owners must agree on who will take on the role of manager and create the apartment-block profile through the myΘέρμανση platform, including the flats, heating-cost shares and other details.
9. If there is no communal electricity connection, all residents/owners must agree whose electricity connection number — usually that of the manager/representative — will serve as the communal connection and be entered in the apartment-block profile.
10. In an apartment block where each flat has its own boiler, each resident/owner must apply as a resident of a detached house and purchase their heating fuel differently